Unexpected Service Disruption

Incident Report for Paychoice

Resolved

The incident has been resolved. We will provide an incident report shortly.

Posted Jan 21, 2023 - 23:53 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 21, 2023 - 23:39 AEDT

Identified

Our network engineers have identified a hardware issue and have implemented a resolution.

Posted Jan 21, 2023 - 23:31 AEDT

Update

We are continuing to investigate this issue.

Posted Jan 21, 2023 - 23:31 AEDT

Investigating

We are currently investigating this issue.

Posted Jan 21, 2023 - 21:44 AEDT

This incident affected: PayChoice API and PayChoice CRM.